Meet the team
Tony Hay – Director
Kim Hay – Sales Manager


Tony Hay – Director
Kim Hay – Sales Manager
Great service and customer care: Dennis Kennedy
absolute fabulous service from start to finish 100% Professional went all out to help me and my husband find our perfect home highly recommend true homes
Would use in the future!
Absolutely amazing customer care, Would strongly recommend this company.
Really lovely company very friendly staff ive met abbey and tony and they were both very helpful and always checking to see if everything is ok with my new property would highly recommend these 😊
Fantastic service received – Tony is brilliant and went the extra mile to take the stress out of a stressful process! Would 100% recommend this company …
Thank you Tony @ True Homes for selling our bungalow so quickly and without any stress. A truely professional and friendly service, would highly recommend 🌟🌟🌟🌟
Thank you for selling my property after a long time on the market with other agents.very professional, great communication and customer service for a great price , would highly recommend you to anyone .
Great company to deal with, had much more viewings and interest than the other estate agents i had it up with and finalised letting quickly with no hassle, would definately use again
We bought our first home with True Homes and Tony was amazing. He made sure everything was on track and kept in contact for the entire process. He ensured our new home was left in immaculate condition and even welcomed us in when we got the keys. Tony made buying our first home that little bit more special and we are extremely grateful to him. He maintained a highly professional manner but was also easy to talk to so there were no communication issues. I would highly recommend True Homes to anyone buying their new home
I highly recommend Tony and team at True Homes. Very professional, efficient, supportive and took care of every detail of the sale. Tony has made the whole process as stress free as possible for us and has kept us informed all the way through. We’d definitely use True Homes in the future.
Aileen Drummond
Would completely recommend True Homes. They have managed to achieve something that I believed wouldn’t be possible. Great communication and I think working with a small independent agent means they work harder for the sale, it means more to them. Thank you Tony, Kim and the team.
Having just bought my new home with the help of Tony from true homes just wanted to say I would really recommend them managed professionally from start to finish and the communication was amazing thanks again.
Would highly recommend True Homes Sales and Lettings. They offered great communication and helped our house move run as seamlessly as possible. A special thanks to Tony who went the extra mile in terms of communication throughout the entire process, including excellent after sales service. Thanks!
Excellent service! Tony and Kim sold our house within 3 days! They were helpful throughout the whole process which went really smoothly.
highly recommend this team.
From the first minute Tony was there and if he couldn’t be then Kim definitely was.
My house sale wasn’t exactly straight forward and they made it as easy as possible from start to finish (despite the length of time it took)
If I was to move again I would definitely be using true homes.
I Recieved outstanding Service from the Team at True homes when selling my house , my House was sold within hours of going on the market and i was fully updated throughout the whole Sale proccess and their fees were very competitive and it was great to recieve that personal one to one service. I would highly recommend this family run business to anyone wanting to sell their house, thank you to all the team at True Homes and well done !See the review on Yell.com by clicking the link below.
I would like to compliment True Homes for a brilliant and professional service of the selling of my home, both Husband and Wife team Tony and Kim Hay went over and above there very professional services making what is a very hard decision go with ease and hassle free, very well done to both of you and would highly recommend to anyone selling or buying a property.See the review on Yell.com by clicking the link below.
Check out this 5 star First Party review by Aileen Drummond:True homes sold two houses for us quickly and efficiently during the lockdown when it was difficult to carry on as usual. They also had access to other professions who were able to carry out gas and electric checks etc. They updated us regularly with progress and their advice was invaluable throughout the whole process. I would have no hesitation in recommending their services.
Check out this 5 star Yell.com review by JohnP-3428:Amazing service from start to finish, Tony was very professional and works hard to understand what is required from all parties; nothing was ever too much trouble. He kept us and our buyers up to date throughout the whole process. The service I received was efficient, professional and friendly and I would highly recommend True Homes. Well done!See the review on Yell.com by clicking the link below.
True Homes was my second Estate Agent. They are proactive and professional, great communicators and nothing is too much trouble. I was supported throughout the sale process and would certainly recommend them.Review by:CarolB-634
Excellent estate agents and brilliant services provided by true homes. Amazing staff very friendly and very helpful. Couldn’t recommend any more.Review by:ArthurK-33
Just used True homes whickham to sell my house i could not of picked a better team the were fantastic from start to finish and also helped the buyer set up his mortgage .solicitors the lot i have used a few over the years but they have been the best.Review by:DavidS-4379
Tony and the team couldn’t have been more helpful. Regular and accurate communication all the way through the sale. They also recommended a good solicitor which I’d highly recommend. Thanks again ☺️👍 less ▲
Just used True homes whickham to sell my house i could not of picked a better team the were fantastic from start to finish and also helped the buyer set up his mortgage .solicitors the lot i have used a few over the years but they have been the best.
Excellent estate agents and brilliant services provided by true homes. Amazing staff very friendly and very helpful. Couldn’t recommend any more.
True Homes was my second Estate Agent. They are proactive and professional, great communicators and nothing is too much trouble. I was supported throughout the sale process and would certainly recommend them
Many thanks to Tony and Kim, they did a fantastic job selling our property, would highly recommend them
I have had an unbeatable experience, buying an investment property to add to my portfolio via this estate agent. Kim and Tony were both very professional and friendly. They would go the extra mile to make sure everything was in hand. Nothing was too much of a problem for them. I buy properties from Various estate agents across the north east and have NEVER had this level of service and communication. I was always kept in loop and updated on everything. I would recommend using this company weather buying/selling or renting a property.
“Tony did a great job selling our flat, even achieving a higher price than we expected. Nothing was too much trouble, and True Homes handled everything from Tony’s first visit through to completion. The team were always happy to help us, answering questions and advising us every step of the way, taking much of the stress out of the process. The team were fantastic liaising with our buyer, ensuring the the sale completed under some tricky circumstances, and we were kept informed throughout. Overall, a friendly, honest team, determined to get the result you’re looking for.”
Check out this 5 star Yell.com review by JennyN-72:My elderly disabled Parents bought a house from them and they received incredible support, advice and guidance throughout. Tony and Kim were in constant contact, explaining the process and they were far more helpful than thier own Estate Agent. They went above and beyond and I can’t recommend them highly enough. I’m telling everyone I know about them who is considering buying, selling or letting.
Check out this 5 star Yell.com review by StuartB-776:Tony and Kim gave us the best house move experience we’ve ever had and provided help and advice from start to finish.True Homes were recommended to us and we happily recommend them to anyone thinking of moving.Stuart and Sue.
29/12/21We recently bought our first home via true homes and the whole experience was excellent. Tony and Kim were always just a phone call away and very helpful every step of the way for both the buyer and sellers. It made communication easy and we would definitely contact them in the future if we were to sell a house.
ChristineM-723
I recently used True Homes for the sale of my late fathers house. I can’t thank Tony and Kim enough for the level of professionalism displayed throughout the process. From start to finish the process was smooth with maximum effort put in to secure a sale within a few days of the house going on sale. I was kept informed throughout and always knew they were at the end of the phone if I needed them. I honestly can’t recommend them enough, no pushy sales just 100% honesty and reliability. Would happily recommend their services to anyone.
ony & Kim at True Homes Estate Agents have been a pleasure to work with and helped us achieve our bungalow purchase within six weeks of seeing it for sale on their website. Thank you both so much and very best wishes for 2022. Steve & Johanne.